Register Your Product
Limited Lifetime Warranty
Register your device within 7 days of your purchase. Please remember to always keep a copy of your receipt and warranty card to validate your warranty.
If your product ever has any manufacturing or workmanship defects we will replace it. So long as you are within your warranty limits, we will repair or replace your device for free.
You are responsible for a shipping & handling fee of $249.00 within the USA, and $299.00 for any shipments outside of the USA (not including custom fees). Warranty does not cover products bought through unauthorized offline and unauthorized online retailers.
If your product experiences a malfunction or quality issue under normal use, please contact us via email at hello@unicoelp.com. In your email, please describe the issue clearly, include your order number, information about the faulty product, and provide a video showing the malfunction or quality issue.
We will verify the issue based on the video provided. If the product is confirmed to have a quality issue, we will offer a free exchange. Please note that if a video of the issue cannot be provided, we may be unable to offer after-sales service. UNICO reserves the final right of interpretation for these terms.
The following conditions are NOT covered:
- Damage due to incorrect use
- Damage due to impact
- Damage due to fire, earthquake, flood, lightning or any weather event
- Damage due to incorrect storage
- Damage due to normal wear and tear
Replacement products claimed under warranty are not entitled to renew their lifetime warranty coverage. If you would like to purchase an extended warranty for your replaced product, you can do so here.